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Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
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What should I check in an order confirmation?
Check whether the message confirms acceptance or only receipt of your request. Look for the current status rather than assuming the purchase has already been provided.
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Check whether several similar purchases could be confused before selecting a record. If the order cannot be found, ask for the documented next step rather than assuming it never existed.
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